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Monitronics


CORPORATE PROFILE

Since its founding in 1994, Monitronics has grown into a national leader in security services.  Today, we’re one of the largest, fastest-growing alarm monitoring companies in the U.S. with more than 700,000 residential and business customers and a nationwide network of independent Authorized Dealers.  We’ve been on the Inc. magazine Inc. 500 Hall of Fame for Fastest Growing Companies a record-setting seven straight years.  And we’ve earned the 2008 Frost & Sullivan Award for Alarm Service Provider of the Year.

We’ve achieved this track record of success by providing the highest levels of technical assistance and industry-leading customer care.  For example, our equipment exceeds all UL, ULC and NFPA International standards.  We monitor our systems 24 hours a day from a UL Listed Central Station that’s also the largest CSAA-certified Five Diamond Central station in the industry.  And we’re North America’s leading provider of two-way SmartVoice technology.

Timeline
1994—Monitronics established in Dallas, Texas
1997—Company first listed in Inc. magazine’s list of fastest growing private companies
2001—Monitronics inducted into the Inc. 500 Hall of Fame
2003—Monitronics named to the Inc. 500 Fastest Growing Private Companies a record seventh time
2005—The Central Station Alarm Association designates our facility a Five Diamond Central Station
2006--Michael Haislip named President and CEO of Monitronics International, Inc.
2007--Monitronics reached the half million-customer mark
2008—Monitronics becomes the industry leader in two-way interactive voice verification monitoring
2008—Company is awarded the Frost & Sullivan Award for Alarm Service Provider of the Year
2008—Total number of customers in the U.S., Puerto Rico and Canada exceeds 700,000

ACCREDITATIONS AND AWARDS 

Since it’s founding in 1994, Monitronics has been consistently recognized as one of the fastest-growing, top-performing companies in the security alarm monitoring industry.

Here are just some of the accreditations and awards Monitronics has earned:

  • 2008 Frost & Sullivan North American Alarm Service Provider of the Year
  • 2008 Ranked 4th by SDM in SDM Top 100 companies
  • 2008 CSAA Operator of the Year—Mary Ann Ivey
  • CSAA Certified Five Diamond Rated Monitoring Center since 2005
  • Record holder for seven consecutive years on the Inc. 500 Fastest Growing Companies in the U.S. (1997-2003) 
  • Meets or exceeds all UL, ULC and NFPA standards
  • Member:
    • Canadian Alarm and Security Association (CANASA)
    • Central Station Alarm Association (CSAA)
    • National Burglar & Fire Alarm Association (NBFAA)
    • National Fire Protection Association (NFPA)

MONITORING/CONTRACT MONITORING

Our CSAA Certified Five Diamond Rated Monitoring Center uses the most advanced central station receiver in the world and our equipment meets or exceeds all UL, ULC and NFPA standards.  We feature triple redundant alarm processing servers and dual back-up power generators so you can be sure we’re there when your customers need us.  We use reliable cellular technology for both primary and back-up communication, and our center supports the largest two-way voice program in the industry. 

This technology is entrusted to some of the industry’s best people.  Our operators receive more than 96 hours of classroom training and eight weeks of hands-on instruction, are certified to CSAA guidelines and receive monthly training and CEU credits for additional certification.  Our technology and our people are a reflection of our commitment our customers.  One that can make a real difference in a critical situation.